The volunteers of Befrienders KL provide emotional support 24 hours, every day, for people who are lonely, in distress, in despair or having suicidal thoughts. But what goes into the role of being a Befriender and how do volunteers deal with the distress they hear every day? On this episode of ‘Because Feelings Matter’, Etta Chatterjee, the Chairperson of Befrienders KL, and Shyuan, a volunteer with the helpline, share how they journey with callers in their pain and loneliness. 

World Suicide Prevention Day is commemorated on 10th September. If you, or someone you know, needs emotional support, call 03-76272929 or email sam@befrienders.org.my, or reach out for help within your community. You can also call Talian HEAL at 15 555, or MIASA at 1-800-1800-66.

Image Credit: Shutterstock

Produced by: Tee Shiao Eek

Presented by: Tee Shiao Eek

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Categories:  managing disease,  wellness

Tags:  the bigger picture,  health & living,  becausefeelingsmatter,  mental health,  suicide,  depression,  self harm,  therapy,  counselling,