Can AI Fix A Bad Supply Chain?

Dickson Woo, Country General Manager & Technology Leader, IBM Malaysia

29-May-25 12:00

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Today’s supply chains face constant disruption and rising customer demands. How can businesses not just survive, but thrive? Agentic AI is gaining significant traction in supply chain management, as its capability to make autonomous decisions offers a crucial competitive edge and foresight amidst ongoing global volatility. The big question is: Is it the silver bullet we’ve been looking for?

On Enterprise Explores, we’re joined by Dickson Woo, Country General Manager and Technology Leader at IBM Malaysia, to unpack how this autonomous AI goes beyond mere optimisation to reinvent workflows, prevent disruptions, and build unprecedented resilience into the supply chain.

Co-Produced by: Wei San Lee

Produced by: Richard Bradbury

Presented by: Richard Bradbury

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Categories: technology, markets, economy, managing, international

Tags: autonomous ai agents, supply chain resilience, human-ai dynamics, agentic ai, supply chain management,

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