3 Ways To Get Better Customer Engagement

26-Nov-19 12:30

3 Ways To Get Better Customer Engagement

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Customer satisfaction is the end goal of any form of marketing. But getting there isn’t always easy. Here are three ways user stories can help marketers and brands better understand that core demographics, while creating deeper engagement in the process.

Produced by: Christine Wong

Presented by: Arvindh Yuvaraj & Freda Liu

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Categories: Personal Finance, Investments, Financial Literacy, Young Finance, Personal Development, Entrepreneurship, SME

Tags: EQ, Soft skills, Marketing,

Today’s Shows

11:00 AM

Best of Enterprise

(REPEAT) Ethan Wong and Esther Erin, Co-Founders of Dododots, on turning personal skincare struggles into a fast-growing, 9-figure business.

12:00 PM

BBC World Service

(REPEAT) This week on Science in Action, scientists may have found a hidden star next to Betelgeuse, while others are working on new ways to fight malaria and studying how gut bacteria can affect your brain and hunger.

1:00 PM

A Bit of Culture

(REPEAT) Kam Raslan, Marion D'Cruz and Ong Kar Jin get together to talk about regionalism, Malaysian diaspora across the globe and what it means to hope.

2:00 PM

Ringgit & Sense

(REPEAT) Chee Minh, a freelance photographer and personal trainer talks about full-time gig work.

2:30 PM

The Property Show

(REPEAT) Keith Ooi of Knight Frank Malaysia discusses the key trends shaping Malaysia's property sector the first half of FY2025.

3:00 PM

Best of The Bigger Picture

(REPEAT) Staying clean, one day at a time? Narcotics Anonymous Malaysia is here to help drug addicts with that.

4:00 PM

Best of Evening Edition

(REPEAT) We speak to a cave explorer about the geology, culture and biodiversity of Malaysia’s many cave systems.

5:00 PM

BBC World Service

This episode of People Fixing The World looks at some of the benefits of seaweed to mankind.

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