BFM 89.9

HIGHLIGHTS 
Podcast  >  Enterprise  >  Enterprise Explores  >  The Key Elements of Building Trust For Businesses.

The Key Elements of Building Trust For Businesses.

Pauline Ho, PwC Malaysia Assurance Partner and Building Trust Programme Sponsor, PwC Malaysia

21-Aug-23 12:00

The Key Elements of Building Trust For Businesses.

Trust is incredibly important for businesses to succeed. Among other things, you need trust for customers to buy your products and for employees to stay with you and keep performing at their jobs.

On this episode of Enterprise Biz Bytes, we explore the key pillars of building trust and how it differs between stakeholder with Pauline Ho, the Building Trust Programme Sponsor & Assurance Partner for PwC Malaysia.

Among other things, we discuss the key lessons or common denominators of building trust, how the concept of trust has changed over the last few years, and how PwC Malaysia’s Building Trust Awards (BTA) assesses companies when it comes to building trust and how social listening, AI tools, and judging how annual reports are written plays a part in the process.

Produced by: Kishan Sivaswamy

Presented by: Roshan Kanesan


This and more than 60,000 other podcasts in your hand. Download the all new BFM mobile app.

Categories:  the workplacemanagingCorporatespersonal development

Tags:  Building trusttrustemployee retentionleadershipbuilding trust awardstrust building





Play / Pause

Listen now : Top 5 at 5

Today’s Shows



6:00 AM

The 6AM Stretch

Thought-provoking discussions on ideas, people and events shaping our lives.

7:00 AM

World Market Watch

Vishnu Varathan, Head of Economics & Strategy, Mizuho Bank, tells us where international markets are heading.

7:15 AM

Morning Brief

We recap global and local headlines from today's papers and portals.

7:30 AM

Morning Brief

Denise Wong, Bloomberg Intelligence gives us an outlook of China's infrastructure sector.

7:45 AM

Morning Brief

Adrian Pereira, Executive Director of the North-South Initiative on foreign workers in the country

8:00 AM

The Breakfast Grille

Human Rights Lawyer Siti Kassim and Tengku Mohamed Fauzi Hamid of SUHAKAM discuss critical issues facing Orang Asli communities.

8:30 AM

Morning Brief

Dr Hasdy Haron of the National Transplant Resource Centre weighs in on Malaysia’s urgent organ donor shortage and potential reforms to save more lives.

8:45 AM

Morning Brief

(REPEAT) We dive into the local and international news that matters to you.

9:00 AM

Opening Bell

(REPEAT) Vishnu Varathan, Head of Economics & Strategy, Mizuho Bank, tells us where international markets are heading.

9:15 AM

Opening Bell

(REPEAT) Denise Wong, Bloomberg Intelligence gives us an outlook of China's infrastructure sector.

9:35 AM

Ringgit & Sense

Fazrul Farouk, licensed financial planner, I-Max Financial talks about the proposed monthly withdrawals from EPF for retirees,

10:05 AM

Open For Business

LIGNO Biotech's co-founders on how they turned a PhD project on Tiger Milk Mushroom into a profitable and patented RM13M business with global ambitions.

11:00 AM

Tech Talk

Prateek Pashine, Chief Enterprise Business Officer at Maxis, discusses an IDC study on AI adoption in Malaysia — where we stand regionally, what’s holding us back, and how businesses can drive real AI transformation.

12:00 PM

Enterprise Explores

Knight Frank's Allan Sim on why Malaysia's logistics real estate market (warehouses) is holding steady despite a regional slowdown and what it means for investors.

1:00 PM

The Breakfast Grille Repeat

Siti Kassim, Human Rights Lawyer & Tengku Mohamed Fauzi Hamid, Vice Chairman, The Human Rights Commission of Malaysia (SUHAKAM).

2:05 PM

Discovery Hour

3:05 PM

Beyond the Ballot Box

Women outnumber men in Malaysian universities, yet remain underrepresented in politics. A big reason is gendered disinformation. What is it, and how can we counter it? We speak to experts from Women’s Rights NGOs

4:05 PM

Health & Living

The recently published National Health and Morbidity Survey 2024 focussing on nutrition revealed just how bad Malaysians’ diets are. Now that’s probably not a surprise to most of us but the question remains: what can we do about it? Here to help us break down how we can easily improve our diets and make sure we get all the nutrients we need is dietitian Prof Dr Winnie Chee.

5:00 PM

Top 5 at 5

6:00 PM

Talkback Thursday

Have you experienced or seen bullying at your place of work?

8:00 PM

BBC World Service

This episode of Crowd Science explores all things light - from its properties to its potential.