BFM 89.9

HIGHLIGHTS 
Podcast  >  Enterprise  >  Marketing Mojo  >  Don’t Get Distracted by Tech, The Consumer Is Key

Don’t Get Distracted by Tech, The Consumer Is Key

Mário Braz de Matos, Co-founder and Managing Partner, Flying Fish Lab

18-Jun-24 11:00

Don’t Get Distracted by Tech, The Consumer Is Key

“Data is not insights; knowledge is not understanding. That’s something that people confuse. I’ve heard clients look at a table and say, “There’s an insight here,” and I go, “No, that’s a table, it gives you data.” (The table) doesn’t explain the ‘why’. The ‘why do people behave?’ Why do people love? Why do people want? The ‘why’ is the valuable bit from the dollar sense. Because once you understand the ‘why’, then it’s easy. But the data is what you have to interrogate.” Mário Braz de Matos, Flying Fish Lab.

On this episode of Marketing Mojo, Mário Braz de Matos, Co-founder and Managing Partner of Flying Fish Lab dives into the key lessons that consumer brands need to learn from the beauty industry's technological adoption and how it's shaping modern marketing practices.

Mario and Flying Fish Lab focus on what they call ‘Controlled Disruption’, and we tap into this, alongside his 30 years of experience working with brands such as Unilever, Coca-Cola, Estée Lauder, and Nestlé, to extract the key lessons mentioned above.

Among other things, we’ll dive into the increasing demand for hyper-personalization and the pivotal role of technology in transforming consumer experiences, as well as explore the impact of e-commerce to the potential of Gen AI technologies.

So, listen in as we explore key strategies in marketing innovation and how your brand can tap into changes in tech and consumer behavior in order to navigate the competitive and ever-changing business environment of today and tomorrow.

Produced by: Roshan Kanesan

Presented by: Roshan Kanesan


This and more than 60,000 other podcasts in your hand. Download the all new BFM mobile app.

Categories:  technologymanagingCorporatesmarketsinternationalentrepreneurs

Tags:  Controlled DisruptionHyper-Personalizationconsumer experiencebeauty industrye-commerce





Play / Pause

Listen now : Best of The Bigger Picture: (REPEAT) An expert shares the key problems...

Today’s Shows



11:00 AM

Best of Enterprise

(REPEAT) We sit down with Shareen Ramli, founder of Siti Li Dining & Foodhall to discuss why she compares the trade to being a "stuntwoman", full of invisible bruises, and her mission to preserve the cosmopolitan heritage of Malay cuisine.

12:00 PM

Just For Kicks

(REPEAT) We react to the midweek European matches that saw Man City losing to Bodo/Glimt, as well as Spurs surviving a scare against Dortmund. Then, we preview Matchweek 23 of the English Premier League, including the big one - Arsenal hosting Man Utd at the Emirates.

1:00 PM

A Bit of Culture

(REPEAT) Kam, Vernon and Zan talk about the usage of AI, names and fictional biographies on another episode of A Bit of Culture.

2:00 PM

Ringgit & Sense

(REPEAT) Rajen Devadason, licensed financial planner talks about EPF's Retirement Income Adequacy framework.

2:30 PM

The Property Show

(REPEAT) Dato’ Ganesh Chinnappan, Managing Director of Raine & Horne International Zaki + Partners Sdn. Bhd., discusses the concept and reality of Build-to-Sell houses.

3:00 PM

Best of The Bigger Picture

(REPEAT) An expert shares the key problems with our urban planning & design today and key principles to build an equitable city for everyone.

4:00 PM

Best of Evening Edition

(REPEAT) We discuss urban planning and the upcoming Petaling Jaya Local Masterplan.

5:00 PM

BBC World Service

Roland Please uncovers the latest developments in the world of Earth Science, at the American Geophysical Union meeting in New Orleans.