BFM 89.9

HIGHLIGHTS 
Podcast  >  Enterprise  >  Marketing Mojo  >  From Awareness to Loyalty: Decoding the Sales Funnel

From Awareness to Loyalty: Decoding the Sales Funnel

Hubert Marchand, Head of Growth & Marketing Solutions, ADA

16-Jul-24 11:00

From Awareness to Loyalty: Decoding the Sales Funnel

On this episode of Marketing Mojo, we're peeling back the layers of the marketing and sales funnels—a concept critical to understanding consumer behaviour and driving business growth in the digital era. Joining us is Hubert Marchand, Head of Growth & Marketing Solutions at ADA - a digital transformation company focused on marketing and commerce.

In this conversation, we’ll start with the basics, defining what marketing and sales funnels are and how they differ. We'll explore how these funnels have evolved over time and explore each stage of the funnel—from creating awareness and attracting prospects to converting leads and fostering customer loyalty.

We’ll also dive into ways to leverage data to enhance funnel effectiveness, the role of content across different stages, the impact of technology like AI and automation on all this, as well as the metrics that matter and common mistakes.

Whether you’re looking to refine your approach or overhaul your strategies, this conversation will equip you with the knowledge to effectively navigate the complexities of marketing and sales funnels.

Produced by: Roshan Kanesan

Presented by: Roshan Kanesan


This and more than 60,000 other podcasts in your hand. Download the all new BFM mobile app.

Categories:  marketseconomytechnologymanagingentrepreneurs

Tags:  sales funnelmarketing funnellead generationcontent strategyfunnel optimisationmarketing metricsdigital marketinge-commerceai





Play / Pause

Listen now : Opening Bell: (REPEAT) We take a look at the FBM KLCI as...

Today’s Shows



6:00 AM

The 6AM Stretch

Thought-provoking discussions on ideas, people and events shaping our lives.

7:00 AM

World Market Watch

Carlos Casanova, Senior Economist, UBP tells us where international markets are heading.

7:15 AM

Morning Brief

We recap global and local headlines from today's papers and portals.

7:30 AM

Morning Brief

Sarah Jane Mahmud, Senior Industry Analyst at Bloomberg Intelligence, on Singapore banks’ 2025 results and the outlook for 2026.

7:45 AM

Morning Brief

Pushpan Murugiah, CEO of Centre to Combat Corruption & Cronyism (C4), discusses governance and accountability concerning public funds, complaints and anti-corruption.

8:00 AM

The Breakfast Grille

Leo Varadkar, Former Prime Minister (Taoiseach) of Ireland, weighs in on how to best navigate today's geopolitical order.

8:30 AM

Morning Brief

Journalist Erin Cook examines Myanmar’s final election stage and its fairness amid banned parties and ongoing conflict.

8:45 AM

Morning Brief

(REPEAT) Sarah Jane Mahmud, Senior Industry Analyst at Bloomberg Intelligence, on Singapore banks’ 2025 results and the outlook for 2026.

9:00 AM

Opening Bell

(REPEAT) Carlos Casanova, Senior Economist, UBP tells us where international markets are heading.

9:15 AM

Opening Bell

(REPEAT) We take a look at the FBM KLCI as well as regional capital markets.

9:35 AM

The Property Show

Jimmy Chiam of CCN Consulting and Kyle E of POW Ideas discuss what drives success and failure in retail.

10:05 AM

Open For Business

1.9 Million Vacant Houses: Can Urby’s Upcycling Make Them Liveable Again? Cha-Ly Koh and Stirling Yiin from Urby discuss turning "neglected houses into modern homes" through their fractional ownership and upcycling model. Can upcycling existing assets fix a market that building more hasn't?

11:00 AM

The Workplace

Lalit Jagtiani, Lalit Jagtiani, Author, Transformation Specialist, and Senior Facilitator at Harvard Business Publishing

12:00 PM

Enterprise Explores

Weihan Chen, Head of Insights, Momentum Works

1:00 PM

The Breakfast Grille Repeat

Leo Varadkar, Former Prime Minister (Taoiseach) of Ireland, weighs in on how to best navigate today's geopolitical order.

2:05 PM

Discovery Hour

An eclectic selection of BBC shows, curated with variety in mind.

3:05 PM

Earth Matters

Reef Check Malaysia’s 2025 annual survey paints a worrying picture of the state of our reefs. CEO Julian Hyde joins us to unpack the latest results.

4:05 PM

Health & Living

Walk 10,000 steps a day. Take a 5-minute break and walk around the office. We’re often told to take small steps to improve our health but is walking enough exercise? Tune in to find out.

5:00 PM

Top 5 at 5

A countdown of the 5 biggest stories of the day, to catch you up on all you need to know!

6:00 PM

Big Issue

7:00 PM

Stories of KL

Bukit Kiara and the People Who Protect It

8:00 PM

Cruise Control

Daniel Fernandez, Managing Editor, dsf.my