BFM 89.9

HIGHLIGHTS 
Podcast  >  Enterprise  >  Marketing Mojo  >  From Awareness to Loyalty: Decoding the Sales Funnel

From Awareness to Loyalty: Decoding the Sales Funnel

Hubert Marchand, Head of Growth & Marketing Solutions, ADA

16-Jul-24 11:00

From Awareness to Loyalty: Decoding the Sales Funnel

On this episode of Marketing Mojo, we're peeling back the layers of the marketing and sales funnels—a concept critical to understanding consumer behaviour and driving business growth in the digital era. Joining us is Hubert Marchand, Head of Growth & Marketing Solutions at ADA - a digital transformation company focused on marketing and commerce.

In this conversation, we’ll start with the basics, defining what marketing and sales funnels are and how they differ. We'll explore how these funnels have evolved over time and explore each stage of the funnel—from creating awareness and attracting prospects to converting leads and fostering customer loyalty.

We’ll also dive into ways to leverage data to enhance funnel effectiveness, the role of content across different stages, the impact of technology like AI and automation on all this, as well as the metrics that matter and common mistakes.

Whether you’re looking to refine your approach or overhaul your strategies, this conversation will equip you with the knowledge to effectively navigate the complexities of marketing and sales funnels.

Produced by: Roshan Kanesan

Presented by: Roshan Kanesan


This and more than 60,000 other podcasts in your hand. Download the all new BFM mobile app.

Categories:  marketseconomytechnologymanagingentrepreneurs

Tags:  sales funnelmarketing funnellead generationcontent strategyfunnel optimisationmarketing metricsdigital marketinge-commerceai





Play / Pause

Listen now : The 6AM Stretch: Thought-provoking discussions on ideas, people and events shaping our...

Today’s Shows



6:00 AM

The 6AM Stretch

Thought-provoking discussions on ideas, people and events shaping our lives.

7:00 AM

World Market Watch

Tim Waterer, Chief Market Analyst at KCM Trade tells us where international markets are heading.

7:15 AM

Morning Brief

We recap global and local headlines from today's papers and portals.

7:30 AM

Morning Brief

Dr. Azmi Hassan, Senior Fellow at the Nusantara Academy for Strategic Research shares his thoughts on political meetings held over the weekend.

7:45 AM

Morning Brief

Sulaiman Saheh of Rahim & Co discusses the outlook for Malaysia’s property market amid Johor’s residential boom and Kuala Lumpur’s office market challenges.

8:00 AM

The Breakfast Grille

Yeo Tien Seng, Executive Director of Guan Huat Seng Holdings Berhad discusses his company's upcoming listing on the ACE Market.

8:30 AM

Morning Brief

Cheah Wai Seng, Energy, Resources and Industrials Leader at Deloitte Malaysia, shares insights into Malaysia's energy utilisation and power availability.

8:45 AM

Morning Brief

Ragunath Kesavan, Former President of the Malaysian Bar Council, provides insight into the Attorney General’s Chamber's decision over Zahid Hamidi's Yayasan Akalbudi legal case.

9:00 AM

Opening Bell

(REPEAT) Tim Waterer, Chief Market Analyst at KCM Trade tells us where international markets are heading.

9:15 AM

Opening Bell

Ahmad Maghfur Usman, Equity Analyst at Nomura Malaysia discusses the impact of US tariffs on ports.

9:35 AM

Pinnacle Perspectives

Hamish Munro, CEO of IPSOS APEC, shares insights into Malaysians' expectations and sentiments heading into 2026.

10:05 AM

Open For Business

Sagtec Global’s Kevin Ng on listing on the NASDAQ, the 50% stock drop, and their planned expansion to "Robot-as-a-Service" and AI analytics for their F&B customers.

11:05 AM

P&L

Startups have speed; scale-ups have bureaucracy. But with the right AI tooling, can a mature company of hundreds fight with the agility of a solo founder in a garage? StoreHub’s Fong Wai Hong shares his experience.

12:00 PM

Enterprise Explores

IIAM’s Suhailah Abdulla and Philip Rao discuss their Risk in Focus 2026 report, getting into why cyber and AI breaches persist despite boards being aware of the risks.

2:05 PM

Discovery Hour

An eclectic selection of BBC shows, curated with variety in mind.

3:05 PM

Earth Matters

4:05 PM

Health & Living

5:00 PM

Top 5 at 5

A countdown of the 5 biggest stories of the day, to catch you up on all you need to know!

6:00 PM

Today I Learned

7:00 PM

Just For Kicks

8:00 PM

A Bit of Culture