BFM 89.9

HIGHLIGHTS 
Podcast  >  Enterprise  >  Marketing Mojo  >  Why Did I Buy That? How Heuristics Shape Consumer Choices

Why Did I Buy That? How Heuristics Shape Consumer Choices

Kiron Kesav, Chief Strategy Officer, OMG Malaysia

04-Mar-25 11:00

Why Did I Buy That? How Heuristics Shape Consumer Choices

Ever picked up something and later wondered, why did I buy that? The answer might not be as rational as you think. From limited-time deals to ‘best-seller’ labels, our brains rely on mental shortcuts—heuristics—to make quick decisions. But how do marketers tap into these subconscious triggers to influence what we buy?

In this episode of Marketing Mojo, Kiron Kesav, Chief Strategy Officer at OMG Malaysia, joins the conversation to explore the psychology behind consumer choices and how brands use heuristics to shape purchasing behaviour.We’ll take a closer look at the strategies behind the products we can’t resist—and whether we’re truly in control of our buying decisions.

Produced by: Richard Bradbury

Presented by: Richard Bradbury


This and more than 60,000 other podcasts in your hand. Download the all new BFM mobile app.

Categories:  marketseconomyculture

Tags:  heuristic marketingconsumer decision-makingbrand perceptionanchoring marketingframing effectdigital marketing





Play / Pause

Listen now : Health & Living: In this ‘Best of 2025’ replay, we hear about...

Today’s Shows



6:00 AM

The 6AM Stretch

Thought-provoking discussions on ideas, people and events shaping our lives.

7:00 AM

World Market Watch

Peter Lim, Founder & Chief Research Officer, Trident Analytics Sdn Bhd tells us where international markets are heading.

7:15 AM

Morning Brief

We recap global and local headlines from today's papers and portals.

7:30 AM

Morning Brief

Jerry Goh, Asia Equities Investment Director, Aberdeen Standard Investments gives us his outlook on Indonesian equities for next year.

7:45 AM

Morning Brief

: Shannon Teoh, Malaysia Bureau Chief of the Singapore Straits Times discusses Dato' Sri Najib Razak’s verdict in the 1MDB-Tanore saga.

8:00 AM

The Breakfast Grille

We review how streaming, AI and the Malaysia Media Council are shaping the future of media and entertainment.

8:30 AM

Morning Brief

Nigel Wong, President of the Malaysian Association of Tour and Travel Agents (MATTA), discusses the outlook of the tourism sector in 2026.

8:45 AM

Morning Brief

(REPEAT) : Shannon Teoh, Malaysia Bureau Chief of the Singapore Straits Times discusses Dato' Sri Najib Razak’s verdict in the 1MDB-Tanore saga.

9:00 AM

Opening Bell

(REPEAT) Peter Lim, Founder & Chief Research Officer, Trident Analytics Sdn Bhd tells us where international markets are heading.

9:15 AM

Opening Bell

(REPEAT) Jerry Goh, Asia Equities Investment Director, Aberdeen Standard Investments gives us his outlook on Indonesian equities for next year.

9:35 AM

Pinnacle Perspectives

Daniel Woodroof, Co-founder of Pandan Social discusses how he cultivates a Gen Z-focused workplace culture while driving effective leadership.

10:05 AM

Open For Business

(REPEAT) Mahesh Kumar, CEO, Asia Digital Engineering

11:05 AM

P&L

(REPEAT) Chan Qi Yang & Chang Lih Yen, Co-Founders, FinKnight

12:00 PM

Enter prise Explores

(REPEAT) Roshan Thiran, Founder & CEO, Leaderonomics

1:00 PM

The Breakfast Grille Repeat

We review how streaming, AI and the Malaysia Media Council are shaping the future of media and entertainment.

2:05 PM

Discovery Hour

An eclectic selection of BBC shows, curated with variety in mind.

3:05 PM

Earth Matters

In this ‘Best of 2025’ replay, we hear from anthropologist Dr. Christine Padoch about her book Return to Nanga Jela, which revisits an Iban longhouse community in Sarawak lost beneath the Batang Ai Dam.

4:05 PM

Health & Living

In this ‘Best of 2025’ replay, we hear about the challenges of taking on the role of a full-time caregiver when you’re an older adult yourself.

5:00 PM

Top 5 at 5

A countdown of the 5 biggest stories of the day, to catch you up on all you need to know!

6:00 PM

Today I Learned

(REPEAT) How do I argue against conspiracies?

7:00 PM

Just For Kicks

8:00 PM

A Bit of Culture