TROOPERS Are Redefining The Gig Economy

Joshua Tan, Co-Founder & CEO, TROOPERS | Craig Goonting, COO, TROOPERS

10-Oct-25 10:00

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Can gig work be both flexible and fair? TROOPERS thinks so. With 400,000 verified users and RM50 million in worker earnings, the platform is redefining what it means to take on part-time and flexible jobs in Malaysia.

Co-Founder and CEO Joshua Tan, and COO Craig Goonting explain how TROOPERS built trust with workers through zero commission fees, free training, and insurance coverage, while helping businesses reduce hiring time and gain access to on-demand talent. From small eateries to major banks and retailers, TROOPERS has become the go-to HR tech platform for flexible manpower.

Looking ahead, TROOPERS is setting its sights on Southeast Asia, bringing its AI-powered matching and scalable workforce solutions to new markets. We explore how BetterPlace’s acquisition has accelerated this vision, and what the future of gig work in the region might look like.

This episode of Open For Business is powered by PETRONAS SmartPay, the simpler and better solution for all your business needs.

Produced by: Carol Wong

Presented by: Richard Bradbury

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Categories: technology, economy, Corporates, the workplace, sponsored content, entrepreneurs

Tags: flexible jobs Malaysia, Malaysia workforce, gig economy, hr tech, future of work, petronassmartpay,

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