BFM 89.9

HIGHLIGHTS 
Podcast  >  Enterprise  >  Open For Business  >  From Tealive to The Body Shop, Web Bytes’ 17 Years of Empowering Retail and F&B

From Tealive to The Body Shop, Web Bytes’ 17 Years of Empowering Retail and F&B

Ooi Boon Sheng, Founder and CEO, Web Bytes

18-Apr-24 10:00

From Tealive to The Body Shop, Web Bytes’ 17 Years of Empowering Retail and F&B

Founded in 2007, Web Bytes is a software development company that specialises in software solutions for the retail and food and beverage (F&B) industries, and is 38% owned by GD Express Carrier Bhd (GDeX).

The company began as a small project attempting to reinvent retail software and yet today, it is a RM30 million business with customers such as F&B brands such as ZUS Coffee and Gigi Coffee, as well as retailers such as The Body Shop.

With over 5,000 retail merchants across Southeast Asia and billions of dollars worth of retail transactions per year, today we dive into how Web Bytes has evolved over the last 17 years, the value they bring to the retail & F&B space, how they are positioning themselves to leverage AI and Machine Learning in the retail tech space, and much more.

Produced by: Roshan Kanesan

Presented by: Roshan Kanesan


This and more than 60,000 other podcasts in your hand. Download the all new BFM mobile app.

Categories:  marketstechnologymanagingentrepreneurs

Tags:  retail softwaresoftware developmenttechnologyentrepreneurshipbusiness





Play / Pause

Listen now : A Bit of Culture: Kam Raslan and his two guests, Michael Gong...

Today’s Shows



6:00 AM

The 6AM Stretch

Thought-provoking discussions on ideas, people and events shaping our lives.

7:00 AM

World Market Watch

Kingsley Jones, Chief Investment Officer, Jevons Global, tells us where international markets are heading.

7:15 AM

Morning Brief

We recap global and local headlines from today's papers and portals.

7:30 AM

Morning Brief

Dr. Greg Raymond, Senior Lecturer, Australian National University (ANU) gives us an update on Thai politics.

7:45 AM

Morning Brief

Bank Negara Malaysia has maintained the benchmark interest rate unchanged at 2.75%, as widely expected, after lowering the OPR from 3% in July. Helping us unpack the key takeaways from the central bank’s latest monetary policy meeting — and to discuss the outlook for Malaysia’s economy — is Firdaos Rosli, Chief Economist at AmBank Group.

8:00 AM

The Breakfast Grille

Dr Tara Béteille of World Bank discusses the current trends in literacy and education in conjunction with International Literacy Day.

8:30 AM

Morning Brief

Dato' Muhammad Bakhtiar Wan Chik, MP for Balik Pulau, discussing concerns over the Urban Renewal Bill 2025.

8:45 AM

Morning Brief

Sim TzeTzin, MP for Bayan Baru, on the problems with STPM

9:00 AM

Opening Bell

(REPEAT) Kingsley Jones, Chief Investment Officer, Jevons Global, tells us where international markets are heading.

9:15 AM

Opening Bell

Jerry Goh, Asia Equities, Investment Director, Aberdeen Standard Investments weighs in on investment strategies in the Jakarta Stock Exchange amidst political turmoil in the country.

9:35 AM

Pinnacle Perspectives

Prof. Shardul Phadnis of Asia School of Business shares his insights on how global supply chains are evolving amid new challenges.

10:05 AM

Open For Business

Thanaselan Rajendran of Pepper Labs shares how to balances profit with purpose.

11:05 AM

P&L

Azuar Zainuddin of Satu Creative on the Hasanah Social Enterprise Fund 2025

12:00 PM

Enterprise Explores

UrbanMetry's Koh Cha-Ly on transforming idle lots and forgotten buildings into thriving hubs.

1:00 PM

The Breakfast Grille Repeat

Dr Tara Béteille of World Bank discusses the current trends in literacy and education in conjunction with International Literacy Day.

2:05 PM

Discovery Hour

3:05 PM

Earth Matters

Every September, thousands of Malaysians join the International Coastal Cleanup to collect and record trash from our beaches. We speak to Reef Check Malaysia’s Julian Hyde and Theresa Ng about what the data reveals and how we can tackle marine pollution.

4:05 PM

Health & Living

We look back at the highlights from the first Health & Living (For Her) event, ‘Best For Moms: A Forum For The Sisterhood’, from mothers’ well-being to kids’ financial literacy.

5:00 PM

Top 5 at 5

6:00 PM

Today I Learned

We discuss the lesser-known side of the Cold War, which found cultural rivalries in the arts, literature, and even music.

7:00 PM

Just For Kicks

Sean, Asran and Bob join Kam Raslan to unpack some of the international matches played over the weekend.

8:00 PM

A Bit of Culture

Kam Raslan and his two guests, Michael Gong and Ahmad Yazid to talk about the appeal of action sports, the joy of missing out and what was it like growing up back then.