BFM 89.9

HIGHLIGHTS 
Podcast  >  Enterprise  >  Open For Business  >  From Tealive to The Body Shop, Web Bytes’ 17 Years of Empowering Retail and F&B

From Tealive to The Body Shop, Web Bytes’ 17 Years of Empowering Retail and F&B

Ooi Boon Sheng, Founder and CEO, Web Bytes

18-Apr-24 10:00

From Tealive to The Body Shop, Web Bytes’ 17 Years of Empowering Retail and F&B

Founded in 2007, Web Bytes is a software development company that specialises in software solutions for the retail and food and beverage (F&B) industries, and is 38% owned by GD Express Carrier Bhd (GDeX).

The company began as a small project attempting to reinvent retail software and yet today, it is a RM30 million business with customers such as F&B brands such as ZUS Coffee and Gigi Coffee, as well as retailers such as The Body Shop.

With over 5,000 retail merchants across Southeast Asia and billions of dollars worth of retail transactions per year, today we dive into how Web Bytes has evolved over the last 17 years, the value they bring to the retail & F&B space, how they are positioning themselves to leverage AI and Machine Learning in the retail tech space, and much more.

Produced by: Roshan Kanesan

Presented by: Roshan Kanesan


This and more than 60,000 other podcasts in your hand. Download the all new BFM mobile app.

Categories:  marketstechnologymanagingentrepreneurs

Tags:  retail softwaresoftware developmenttechnologyentrepreneurshipbusiness





Play / Pause

Listen now : Opening Bell: (REPEAT) We take a look at the FBM KLCI as...

Today’s Shows



6:00 AM

The 6AM Stretch

Thought-provoking discussions on ideas, people and events shaping our lives.

7:00 AM

World Market Watch

Kingsley Jones, Chief Investment Officer, Jevons Global tells us where international markets are heading.

7:15 AM

Morning Brief

We recap global and local headlines from today's papers and portals.

7:30 AM

Morning Brief

Michael Cucek of Temple University Japan Campus analyzes the outcome of Japan’s election and what it means for the country’s political future.

7:45 AM

Morning Brief

Varun Mittal, Founder of FinTech Nation, explains stablecoin and crypto.

8:00 AM

The Breakfast Grille

Lim Cheong Guan, Managing Director of Top Glove Corporation Bhd talks about whether the company is on the path to recovery, competition against Chinese players, impact of US tariffs and more.

8:30 AM

Morning Brief

Dr. Greg Raymond, Senior Lecturer, Australian National University (ANU) talks about the results of Thailand's general election.

8:45 AM

Morning Brief

Dr. Jayant Menon (Visiting Senior Fellow), ISEAS Yusof Ishak Institute, discusses the changes that follow the India–Malaysia Comprehensive Strategic Partnership.

9:00 AM

Opening Bell

(REPEAT) Kingsley Jones, Chief Investment Officer, Jevons Global tells us where international markets are heading.

9:15 AM

Opening Bell

(REPEAT) We take a look at the FBM KLCI as well as regional capital markets.

9:35 AM

Pinnacle Perspectives

Jalil Rasheed, former Managing Director for Asia Pacific at the Tony Blair Institute, discusses leadership and its success criteria.

10:05 AM

Open For Business

Michelle Chin, HerDuit

11:05 AM

P&L

12:00 PM

Enterprise Explores

XP Ng, CEO, Academy of Artificial Intelligence, shares about Agentic AI, how it promises systems that do not just generate responses, but execute real business tasks. Yet new data shows that only around 5 percent of enterprise AI agent projects have made it into production, with most stuck in prolonged pilot phases due to poor data, siloed organisations, and unclear governance.

1:00 PM

The Breakfast Grille Repeat

Lim Cheong Guan, Managing Director of Top Glove Corporation Bhd talks about whether the company is on the path to recovery, competition against Chinese players, impact of US tariffs and more.

2:05 PM

Discovery Hour

An eclectic selection of BBC shows, curated with variety in mind.

3:05 PM

Earth Matters

4:05 PM

Health & Living

5:00 PM

Top 5 at 5

A countdown of the 5 biggest stories of the day, to catch you up on all you need to know!

6:00 PM

Today I Learned

Who Is Ahead in The Cyberwarfare Race?

7:00 PM

Just For Kicks

8:00 PM

A Bit of Culture