BFM 89.9

HIGHLIGHTS 
Podcast  >  Enterprise  >  Open For Business  >  From Tealive to The Body Shop, Web Bytes’ 17 Years of Empowering Retail and F&B

From Tealive to The Body Shop, Web Bytes’ 17 Years of Empowering Retail and F&B

Ooi Boon Sheng, Founder and CEO, Web Bytes

18-Apr-24 10:00

From Tealive to The Body Shop, Web Bytes’ 17 Years of Empowering Retail and F&B

Founded in 2007, Web Bytes is a software development company that specialises in software solutions for the retail and food and beverage (F&B) industries, and is 38% owned by GD Express Carrier Bhd (GDeX).

The company began as a small project attempting to reinvent retail software and yet today, it is a RM30 million business with customers such as F&B brands such as ZUS Coffee and Gigi Coffee, as well as retailers such as The Body Shop.

With over 5,000 retail merchants across Southeast Asia and billions of dollars worth of retail transactions per year, today we dive into how Web Bytes has evolved over the last 17 years, the value they bring to the retail & F&B space, how they are positioning themselves to leverage AI and Machine Learning in the retail tech space, and much more.

Produced by: Roshan Kanesan

Presented by: Roshan Kanesan


This and more than 60,000 other podcasts in your hand. Download the all new BFM mobile app.

Categories:  marketstechnologymanagingentrepreneurs

Tags:  retail softwaresoftware developmenttechnologyentrepreneurshipbusiness





Play / Pause

Listen now : Best of Enterprise: (REPEAT) We speak with Nick Ng, Founder and CEO...

Today’s Shows



11:00 AM

Best of Enterprise

(REPEAT) We speak with Nick Ng, Founder and CEO of Hock Kee Kopitiam, about building a modern kopitiam brand rooted in heritage, community, and made-to-order tradition.

12:00 PM

Popcorn Culture

(REPEAT) We review Train Dreams and The Voice of Hind Rajab.

1:00 PM

Cruise Control

(REPEAT) The VW Golf GTI Mk8.5 might sound like an incremental upgrade, but it's worth checking out if you're a fan of the brand. Tune in to hear why.

2:00 PM

Matt-Splained

(REPEAT) In the first part of a series on technologies in ‘26, Rich and Matt take a look at consumer tech, imagine what IRL AI looks like, and advances in energy production.

3:00 PM

Earth Matters

(REPEAT) We find out about a Semai fruit season homestay finally opening to the public, supported by Gerimis Art, sharing forest life, culture, and community-led ecotourism.

4:00 PM

Bar None

(REPEAT) We review the recent Malaysia Open 2026 and look back at our shuttlers' performances throughout 2025.

5:00 PM

BBC World Service

Two women with art galleries in Switzerland, London, Nigeria and the US talk about discovering and promoting new artists, building relationships with art collectors and the importance of supporting women in the art world.