From Tealive to The Body Shop, Web Bytes’ 17 Years of Empowering Retail and F&B

Ooi Boon Sheng, Founder and CEO, Web Bytes

18-Apr-24 10:00

From Tealive to The Body Shop, Web Bytes’ 17 Years of Empowering Retail and F&B

Pause
Embed

Founded in 2007, Web Bytes is a software development company that specialises in software solutions for the retail and food and beverage (F&B) industries, and is 38% owned by GD Express Carrier Bhd (GDeX).

The company began as a small project attempting to reinvent retail software and yet today, it is a RM30 million business with customers such as F&B brands such as ZUS Coffee and Gigi Coffee, as well as retailers such as The Body Shop.

With over 5,000 retail merchants across Southeast Asia and billions of dollars worth of retail transactions per year, today we dive into how Web Bytes has evolved over the last 17 years, the value they bring to the retail & F&B space, how they are positioning themselves to leverage AI and Machine Learning in the retail tech space, and much more.

Produced by: Roshan Kanesan

Presented by: Roshan Kanesan

This and more than 60,000 other podcasts in your hand. Download the all new BFM mobile app.

Categories: markets, technology, managing, entrepreneurs

Tags: retail software, software development, technology, entrepreneurship, business,

Today’s Shows

11:00 AM

Best of Enterprise

(REPEAT) How do we end the year on a high without relying solely on bonuses, pay rises, or one-off rewards? Yeoh Chen Chow, Founder of 1% Advisory and Coaching shares his thoughts.

12:00 PM

Just For Kicks

(REPEAT) Sean Malhotra and Bob Holmes join Daryl Ong to talk about football during the festive period - they look ahead to Matchweek 17 of the English Premier League.

1:00 PM

A Bit of Culture

(REPEAT) Matt Armitage and Zan Azlee join Kam Raslan to talk about British India curry, five star ratings and children's sports day.

2:00 PM

Ringgit & Sense

(REPEAT) Felix Neoh, Director of Financial Planning at Finwealth Management answers listeners questions about credit cards.

2:30 PM

The Property Show

(REPEAT) Recap of Property Show on Pest Management episodes in 2025.

3:00 PM

Best of The Bigger Picture

(REPEAT) We speak to feminist ethnographer Maria do Mar Pereira about some myths surrounding feminism, what the movement truly stands for, and whether it can benefit men, as well.

4:00 PM

Best of Evening Edition

(REPEAT) How do you deal with (and survive) family conflict during the holidays? A counsellor shares tips to defuse and de-escalate tense situations.

5:00 PM

BBC World Service

Dr. Sonia Gandhi, a renowned scientist working on slowing down the effects of Parkinson disease, shares her journey so far with Professor Jim Al-Khalili on The Life Scientific.

PROGRAMMES