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Serving From The Heart

Christina Gill, Inspire Enrich

12-Feb-18 13:30

Serving From The Heart

It is often disheartening how Malaysian customer service works. The way we interact with customer service personnel and they interact with us is distant and often unfriendly. So how do you inject a bit of heart into the customer service experience? We speak to Christina Gill, the founder of Inspire Enrich as well as an ICF-ACTP certified professional coach, all about serving from the heart and how business owners can improve their customer service training.

Produced by: Christine Wong


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Tags:  enterprise,  raise your game,  Christina Gill,  Inspire Enrich,  customer service,  Serving From The Heart,  emotional hijack,  traffic light approach,  body language


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