The Women, Family & Community Development Ministry is investigating how welfare centres and elder care facilities operate, after video clips where a resident in a welfare home was beaten up. The centre in question was found to not have a proper licence. Delren Douglas, President of the Association for Residential Aged Care Operators of Malaysia (AGECOPE) give us a view of how these centres are regulated ... or not.

Image Credit: Shutterstock

Produced by: Moh Heng Ying

Presented by: Wong Shou Ning, Keith Kam

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Categories:  government,  Law/Activism

Tags:  elder welfare,  elderly care,  senior citizens,