Transformation To Reimagine Customer Journeys And Staying Relevant
Syed Ahmad Taufik Albar, Group CEO, Community Financial Services,, Maybank
22-Sep-25 09:30
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As banks navigate rapid digital change and shifting customer needs, staying ahead means rethinking how they serve communities and empower employees. On today’s Pinnacle Perspectives, Philip See speaks with Syed Ahmad Taufik Albar, Group CEO of Community Financial Services at Maybank, on how the bank is reimagining customer experiences and leading transformation in Malaysia’s financial sector.
Image Credit: Shutterstock.com
Produced by: Tun Hizami Hashim
Presented by: Philip See
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Tags: transformation, community, maybank, financial sector, digital,