Refund Policies for Digital Games

Lesley Lim, MahWengKwai & Associates

18-Jan-21 21:00

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Apart from shaking the industry, the recent controversy surrounding Cyberpunk 2077 also unearths a lot of talking points surrounding refund policies for digital games. This comes after some gamers struggled to initially get their refunds due to very strict policies from distributors. In this episode, we look at the legal aspect of these policies, and things gamers should be aware of when they make their digital purchases.

IMAGE SOURCE: Artur Szczybylo / SHUTTERSTOCK

Produced by: Haniff Baharudin, Othniel Ting, Ali Johan, Daryl Ong

Presented by: Ali Johan, Othniel Ting, Haniff Baharudin

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Tags: game news, Marcin Iwiński, CD Projekt Red, Lesley Lim, Ubisoft, Open-world Star Wars, refund policies, contractual relationship, Steam, Microsoft Store, Playstation, console distributors, standard policies

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