BFM 89.9

HIGHLIGHTS 
Podcast  >  Enterprise  >  Marketing Mojo  >  PR: Where’s the Payoff?

PR: Where’s the Payoff?

Sheila Jaya Poomy, Founder & Managing Director, Ceria Communications

10-Dec-24 11:00

PR: Where’s the Payoff?

PR was once measured predominantly by traditional metrics like media coverage and advertising value equivalence (AVE), but the digital age today demands a more nuanced understanding of its impact. From shaping consumer trust to driving long-term brand equity, PR is no longer just about managing perceptions — it is about delivering measurable results that align with business goals.

In our conversation today with Sheila Jaya Poomy, Founder & Managing Director, Ceria Communications, we explore how the perception of PR value has evolved (or has it?), the challenges practitioners face in proving their worth, and the opportunities for innovation in a world where data, technology, and reputation converge.

Produced by: Carol Wong

Presented by: Richard Bradbury


This and more than 60,000 other podcasts in your hand. Download the all new BFM mobile app.

Categories:  marketsmanagingfinancial wellness

Tags:  PR valueAdvertising Value Equivalencepublic relationsbrand equityconsumer trust





Play / Pause

Listen now : Cruise Control: (REPEAT) Are Malaysians switching to EVs at an acceptable rate?...

Today’s Shows



11:00 AM

Best of Enterprise

(REPEAT) We catch up with Founder and CEO Henry Ting to unpack how TTRacing has grown since 2024, how its revenue mix and operations have changed, the commercial logic behind its product and market expansion, and how the company is balancing growth with profitability.

12:00 PM

Popcorn Culture

(REPEAT) Stuff We Missed: Memori & Sore + Time Travel Movies

1:00 PM

Cruise Control

(REPEAT) Are Malaysians switching to EVs at an acceptable rate? We unpack where we are in this week's episode.

2:00 PM

Matt-Splained

(REPEAT) On today’s show, Richard and Matt offer up their apologies and outline what you can expect to see at your desk in 2026. From agentic AI bundling up your day, to managerial trends and mentoring.

3:00 PM

Earth Matters

(REPEAT) For this month’s Nature Reads, wildlife researcher Su Mei Toh discusses a range of books, including environmental classics, books on Indigenous knowledge, science writing, and field guides rooted in Malaysia.

4:00 PM

Bar None

(REPEAT) Are our shuttlers playing in too many tournaments in a calendar year? We unpack the issue.

5:00 PM

BBC World Service

Datshiane Navanayagam talks to two women who changed paths to design and manufacture their own shoes in their own countries.