Better Consumer Protection For Air Travellers Needed

Baskaran Sithamparam , Senior Manager, National Consumer Complaints Centre

21-Oct-22 07:45

Better Consumer Protection For Air Travellers Needed

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MAVCOM is inviting public feedback for amendments to improve the Malaysian Aviation Consumer Protection Code, which was introduced back in 2016. What should be included to better protect consumer rights? Baskaran Sithamparam of the National Consumer Complaints Centre weighs in.

Image credit: Shutterstock

Produced by: Moh Heng Ying

Presented by: Shazana Mokhtar, Wong Shou Ning, Chong Tjen San

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Categories: Corporates

Tags: air travellers, mavcom, consumer rights, consumer protection,

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