BFM 89.9

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Showing 1 to 17 of 32 results.
 



Scanxiety over QR Menus

Scanxiety over QR Menus

Transforming Travel with AI: The Future is Here

Transforming Travel with AI: The Future is Here

Whitnee Hawthorne, Global Head of Travel & Hospitality, Snowflake

Trending Today: Rate Our Govt's Customer Service

Trending Today: Rate Our Govt's Customer Service

AI Assembled: How IKEA's BILLIE AI Could Change The Face of Customer Experience

AI Assembled: How IKEA's BILLIE AI Could Change The Face of Customer Experience

Byron Fernandez, Executive Vice President & Group Chief Information Officer , TDCX

Using Tech to Recommend the Best Handymen & Service Experts

Using Tech to Recommend the Best Handymen & Service Experts

Lua Jes Min, CEO, Recommend.my

Digital and Personalised Customer Service

Digital and Personalised Customer Service

Guray Ozturk, Business Development Director, Infobip

When Is It Okay To Be Mad At Your Waiter?

When Is It Okay To Be Mad At Your Waiter?

Hello, May I Speak To A Human?!

Hello, May I Speak To A Human?!

Premkumar Chandrashegaran, Head of Data Science, Omnilytics

Today On Twitter: The Customer Is (Not) Always Right

Today On Twitter: The Customer Is (Not) Always Right

Humanising Your Customer Service Bots

Humanising Your Customer Service Bots

Anirudh Shenoy, Senior Product Manager, Yellow.ai

Talkative AI

Talkative AI

Rajesh Ganesan, ManageEngine

The Human Voice in an AI Future

The Human Voice in an AI Future

Ravi Saraogi, Uniphore

Audio Is Not Dead, Yet.

Audio Is Not Dead, Yet.

The Next Normal: Cloud Communications

The Next Normal: Cloud Communications

CS Gill, Infobip Malaysia

Embracing Technology For Better Customer Experiences

Embracing Technology For Better Customer Experiences

Scott Rigby, Adobe

Hospitality Asia Platinum Awards

Hospitality Asia Platinum Awards

Jenn Ong

 
 




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Listen now : BFM 89.9 -- The Business Station

Today’s Shows



11:00 AM

Best of Enterprise

(REPEAT) Fong Min Hun, Co-founder of Lit Books, joins us to share the story of how they run their independent book store.

12:00 PM

Popcorn Culture

(REPEAT) We review the first four episodes of Vince Gilligan’s sci-fi thriller Pluribus.

1:00 PM

Cruise Control

(REPEAT) Daniel Fernandez shares what he saw at the Guangzhou Auto Show 2025!

2:00 PM

Matt-Splained

(REPEAT) Matt and Rich explore a world where technology is "good enough."

3:00 PM

Earth Matters

(REPEAT) A festive Nature Reads episode, with all three Sunda Shelves founders sharing their favourite nature books and thoughtful Christmas gift picks.

4:00 PM

Bar None

(REPEAT) John Beasley, the Technical Director of the Malaysian National Cycling Federation joins us again ahead of the SEA Games to talk about our cyclists' preparations for the tournament.

5:00 PM

BBC World Service

To tip or not to tip - That's the question that this episode of The Food Chain will be unpacking.