BFM 89.9

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Showing 1 to 17 of 32 results.
 



Scanxiety over QR Menus

Scanxiety over QR Menus

Transforming Travel with AI: The Future is Here

Transforming Travel with AI: The Future is Here

Whitnee Hawthorne, Global Head of Travel & Hospitality, Snowflake

Trending Today: Rate Our Govt's Customer Service

Trending Today: Rate Our Govt's Customer Service

AI Assembled: How IKEA's BILLIE AI Could Change The Face of Customer Experience

AI Assembled: How IKEA's BILLIE AI Could Change The Face of Customer Experience

Byron Fernandez, Executive Vice President & Group Chief Information Officer , TDCX

Using Tech to Recommend the Best Handymen & Service Experts

Using Tech to Recommend the Best Handymen & Service Experts

Lua Jes Min, CEO, Recommend.my

Digital and Personalised Customer Service

Digital and Personalised Customer Service

Guray Ozturk, Business Development Director, Infobip

When Is It Okay To Be Mad At Your Waiter?

When Is It Okay To Be Mad At Your Waiter?

Hello, May I Speak To A Human?!

Hello, May I Speak To A Human?!

Premkumar Chandrashegaran, Head of Data Science, Omnilytics

Today On Twitter: The Customer Is (Not) Always Right

Today On Twitter: The Customer Is (Not) Always Right

Humanising Your Customer Service Bots

Humanising Your Customer Service Bots

Anirudh Shenoy, Senior Product Manager, Yellow.ai

Talkative AI

Talkative AI

Rajesh Ganesan, ManageEngine

The Human Voice in an AI Future

The Human Voice in an AI Future

Ravi Saraogi, Uniphore

Audio Is Not Dead, Yet.

Audio Is Not Dead, Yet.

The Next Normal: Cloud Communications

The Next Normal: Cloud Communications

CS Gill, Infobip Malaysia

Embracing Technology For Better Customer Experiences

Embracing Technology For Better Customer Experiences

Scott Rigby, Adobe

Hospitality Asia Platinum Awards

Hospitality Asia Platinum Awards

Jenn Ong

 
 




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Listen now : BFM 89.9 -- The Business Station

Today’s Shows



11:00 AM

Best of Enterprise

(REPEAT) We catch up with Founder and CEO Henry Ting to unpack how TTRacing has grown since 2024, how its revenue mix and operations have changed, the commercial logic behind its product and market expansion, and how the company is balancing growth with profitability.

12:00 PM

Popcorn Culture

(REPEAT) Stuff We Missed: Memori & Sore + Time Travel Movies

1:00 PM

Cruise Control

(REPEAT) Are Malaysians switching to EVs at an acceptable rate? We unpack where we are in this week's episode.

2:00 PM

Matt-Splained

(REPEAT) On today’s show, Richard and Matt offer up their apologies and outline what you can expect to see at your desk in 2026. From agentic AI bundling up your day, to managerial trends and mentoring.

3:00 PM

Earth Matters

(REPEAT) For this month’s Nature Reads, wildlife researcher Su Mei Toh discusses a range of books, including environmental classics, books on Indigenous knowledge, science writing, and field guides rooted in Malaysia.

4:00 PM

Bar None

(REPEAT) Are our shuttlers playing in too many tournaments in a calendar year? We unpack the issue.

5:00 PM

BBC World Service

Datshiane Navanayagam talks to two women who changed paths to design and manufacture their own shoes in their own countries.