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Transforming Travel with AI: The Future is Here

Transforming Travel with AI: The Future is Here

Whitnee Hawthorne, Global Head of Travel & Hospitality, Snowflake

Trending Today: Rate Our Govt's Customer Service

Trending Today: Rate Our Govt's Customer Service

AI Assembled: How IKEA's BILLIE AI Could Change The Face of Customer Experience

AI Assembled: How IKEA's BILLIE AI Could Change The Face of Customer Experience

Byron Fernandez, Executive Vice President & Group Chief Information Officer , TDCX

Using Tech to Recommend the Best Handymen & Service Experts

Using Tech to Recommend the Best Handymen & Service Experts

Lua Jes Min, CEO, Recommend.my

Digital and Personalised Customer Service

Digital and Personalised Customer Service

Guray Ozturk, Business Development Director, Infobip

When Is It Okay To Be Mad At Your Waiter?

When Is It Okay To Be Mad At Your Waiter?

Hello, May I Speak To A Human?!

Hello, May I Speak To A Human?!

Premkumar Chandrashegaran, Head of Data Science, Omnilytics

Today On Twitter: The Customer Is (Not) Always Right

Today On Twitter: The Customer Is (Not) Always Right

Humanising Your Customer Service Bots

Humanising Your Customer Service Bots

Anirudh Shenoy, Senior Product Manager, Yellow.ai

Talkative AI

Talkative AI

Rajesh Ganesan, ManageEngine

The Human Voice in an AI Future

The Human Voice in an AI Future

Ravi Saraogi, Uniphore

Audio Is Not Dead, Yet.

Audio Is Not Dead, Yet.

The Next Normal: Cloud Communications

The Next Normal: Cloud Communications

CS Gill, Infobip Malaysia

Embracing Technology For Better Customer Experiences

Embracing Technology For Better Customer Experiences

Scott Rigby, Adobe

Hospitality Asia Platinum Awards

Hospitality Asia Platinum Awards

Jenn Ong

Difficult Customer? Seven Proven Strategies To Turn The Relationship Around

Difficult Customer? Seven Proven Strategies To Turn The Relationship Around

Richard Bradbury | Freda Liu | Arvindh Yuvaraj

 
 




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Listen now : The Bigger Picture (REPEAT): Healthy Ageing - We Need To Talk About...

Today’s Shows



10:00 AM

Pick of the Pops (REPEAT)

Ep570; Patrick Teoh

12:00 PM

Bar None (REPEAT)

2024 Year In Review; Sharon Wee | T Avinesh | Haresh Deol | Keeshaanan Sundaresan

1:00 PM

Ringgit & Sense (REPEAT)

How To Budget For A Wedding; Leticia Hsu, Wedding Planner, Elysium Weddings

1:30 PM

The Property Show (REPEAT)

Best of the Property Show 2024

2:00 PM

Cruise Control (REPEAT)

What Daniel Saw at KLIMS 2024 Part 2 - And What He Didn't; Daniel Fernandez, Managing Editor, dsf.my

3:00 PM

Best of Enterprise (REPEAT)

E-Invoicing Unpacked - Why We Need It & Phase 1 Takeaways; Dr. Veerinderjeet Singh, Senior Advisor on Tax Policy, KPMG Malaysia

4:00 PM

The Bigger Picture (REPEAT)

Healthy Ageing - We Need To Talk About Loneliness; Heeran Kaur, Licensed Counsellor

5:00 PM

TED Radio Hour

6:00 PM

Earth Matters (REPEAT)

Macaranga Wrap-up - A Look-Back at 2024; Wong Siew Lyn, Co-founder, Macaranga | Law Yao Hua, Co-founder, Macaranga

7:00 PM

Back To Back (REPEAT)

Ep113 - Florence + The Machine

8:00 PM

Track by Track (REPEAT)

EP72: Alanis Morissette's Jagged Little Pill

9:00 PM

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