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Showing 1 to 17 of 30 results.
 



Trending Today: Rate Our Govt's Customer Service

Trending Today: Rate Our Govt's Customer Service

AI Assembled: How IKEA's BILLIE AI Could Change The Face of Customer Experience

AI Assembled: How IKEA's BILLIE AI Could Change The Face of Customer Experience

Byron Fernandez, Executive Vice President & Group Chief Information Officer , TDCX

Using Tech to Recommend the Best Handymen & Service Experts

Using Tech to Recommend the Best Handymen & Service Experts

Lua Jes Min, CEO, Recommend.my

Digital and Personalised Customer Service

Digital and Personalised Customer Service

Guray Ozturk, Business Development Director, Infobip

When Is It Okay To Be Mad At Your Waiter?

When Is It Okay To Be Mad At Your Waiter?

Hello, May I Speak To A Human?!

Hello, May I Speak To A Human?!

Premkumar Chandrashegaran, Head of Data Science, Omnilytics

Today On Twitter: The Customer Is (Not) Always Right

Today On Twitter: The Customer Is (Not) Always Right

Humanising Your Customer Service Bots

Humanising Your Customer Service Bots

Anirudh Shenoy, Senior Product Manager, Yellow.ai

Talkative AI

Talkative AI

Rajesh Ganesan, ManageEngine

The Human Voice in an AI Future

The Human Voice in an AI Future

Ravi Saraogi, Uniphore

Audio Is Not Dead, Yet.

Audio Is Not Dead, Yet.

The Next Normal: Cloud Communications

The Next Normal: Cloud Communications

CS Gill, Infobip Malaysia

Embracing Technology For Better Customer Experiences

Embracing Technology For Better Customer Experiences

Scott Rigby, Adobe

Hospitality Asia Platinum Awards

Hospitality Asia Platinum Awards

Jenn Ong

Difficult Customer? Seven Proven Strategies To Turn The Relationship Around

Difficult Customer? Seven Proven Strategies To Turn The Relationship Around

Richard Bradbury | Freda Liu | Arvindh Yuvaraj

How Do You Tell If A Bot Is Human?

How Do You Tell If A Bot Is Human?

Richard Bradbury | Freda Liu | Christine Wong

 
 




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Listen now : BFM 89.9 -- The Business Station

Today’s Shows



10:00 AM

Pick of the Pops (REPEAT)

Ep 561; Patrick Teoh

12:00 PM

Bar None (REPEAT)

Competitive Excel, That's A Sport?; Andrew Grigolyunovich, Founder & CEO, Financial Modelling World Cup

1:00 PM

Ringgit & Sense (REPEAT)

Financial Literacy Still Lacking In Malaysia; Jasmina Mohd Mokhtar, Deputy Director, Financial Inclusion Department, Bank Negara Malaysia

1:30 PM

The Property Show (REPEAT)

Malaysia's Property Sector - A Recap And Look Forward; Siva Shanker, CEO, Rahim & Co International

2:00 PM

Cruise Control (REPEAT)

Build Your EV Dreams With a Secondhand Dolphin; Daniel Fernandez, Managing Editor, dsf.my

3:00 PM

Best of Enterprise (REPEAT)

Why Ignoring Emissions Reporting Could Cost Your Business – Listed or Not; Phang Oy Cheng, Head of ESG and Sustainability Advisory, KPMG Malaysia

4:00 PM

The Bigger Picture (REPEAT)

To Be Feminist is to Be Anti-Imperialist; Azra Sayeed, Feminist Scholar Activist

5:00 PM

TED Radio Hour

6:00 PM

Earth Matters (REPEAT)

Bringing Back Our Rare Animals; Datuk Dr John, Wildlife Biologist and Chief Executive Officer, Bring Back Our Rare Animals (BORA)

7:00 PM

Back To Back (REPEAT)

Ep125 - Interpol

9:00 PM

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