| Date | Programmes | Podcast Title | |
|---|---|---|---|
| 06-Mar-25 |
Talkback (6:00 PM) |
Scanxiety over QR Menus
|
|
| 13-Dec-24 |
Enterprise Explores (12:00 PM) |
Transforming Travel with AI: The Future is Here
Whitnee Hawthorne, Global Head of Travel & Hospitality, Snowflake |
|
| 18-Jan-24 |
Evening Edition (5:30 PM) |
Trending Today: Rate Our Govt's Customer Service
|
|
| 10-Jul-23 |
Enterprise Explores (12:00 PM) |
AI Assembled: How IKEA's BILLIE AI Could Change The Face of Customer Experience
Byron Fernandez, Executive Vice President & Group Chief Information Officer , TDCX |
|
| 06-Mar-23 |
Open For Business (10:00 AM) |
Using Tech to Recommend the Best Handymen & Service Experts
Lua Jes Min, CEO, Recommend.my |
|
| 06-Oct-22 |
Tech Talk (11:00 AM) |
Digital and Personalised Customer Service
Guray Ozturk, Business Development Director, Infobip |
|
| 03-Aug-22 |
The 6AM Stretch (6:00 AM) |
When Is It Okay To Be Mad At Your Waiter?
|
|
| 28-Jul-22 |
Evening Edition (7:00 PM) |
Hello, May I Speak To A Human?!
Premkumar Chandrashegaran, Head of Data Science, Omnilytics |
|
| 24-Jun-22 |
Evening Edition (5:35 PM) |
Today On Twitter: The Customer Is (Not) Always Right
|
|
| 18-Feb-22 |
Enterprise Explores (12:00 PM) |
Humanising Your Customer Service Bots
Anirudh Shenoy, Senior Product Manager, Yellow.ai |
|
| 25-Feb-21 |
Tech Talk (11:00 AM) |
Talkative AI
Rajesh Ganesan, ManageEngine |
|
| 15-Dec-20 |
Open For Business (10:00 AM) |
The Human Voice in an AI Future
Ravi Saraogi, Uniphore |
|
| 12-Oct-20 |
Enterprise Explores (12:45 PM) |
Audio Is Not Dead, Yet.
|
|
| 18-Aug-20 |
Resource Centre (11:00 AM) |
The Next Normal: Cloud Communications
CS Gill, Infobip Malaysia |
|
| 05-Jul-19 |
Enterprise Explores (12:00 PM) |
Embracing Technology For Better Customer Experiences
Scott Rigby, Adobe |
|
| 20-Mar-19 |
HerVantage (11:00 AM) |
Hospitality Asia Platinum Awards
Jenn Ong |
|
Best of Enterprise
(REPEAT) Fong Min Hun, Co-founder of Lit Books, joins us to share the story of how they run their independent book store.
Popcorn Culture
(REPEAT) We review the first four episodes of Vince Gilligan’s sci-fi thriller Pluribus.
Cruise Control
(REPEAT) Daniel Fernandez shares what he saw at the Guangzhou Auto Show 2025!
Matt-Splained
(REPEAT) Matt and Rich explore a world where technology is "good enough."
Earth Matters
(REPEAT) A festive Nature Reads episode, with all three Sunda Shelves founders sharing their favourite nature books and thoughtful Christmas gift picks.
Bar None
(REPEAT) John Beasley, the Technical Director of the Malaysian National Cycling Federation joins us again ahead of the SEA Games to talk about our cyclists' preparations for the tournament.
BBC World Service
To tip or not to tip - That's the question that this episode of The Food Chain will be unpacking.
