| Date | Programmes | Podcast Title | |
|---|---|---|---|
| 06-Mar-25 |
Talkback (6:00 PM) |
Scanxiety over QR Menus
|
|
| 13-Dec-24 |
Enterprise Explores (12:00 PM) |
Transforming Travel with AI: The Future is Here
Whitnee Hawthorne, Global Head of Travel & Hospitality, Snowflake |
|
| 18-Jan-24 |
Evening Edition (5:30 PM) |
Trending Today: Rate Our Govt's Customer Service
|
|
| 10-Jul-23 |
Enterprise Explores (12:00 PM) |
AI Assembled: How IKEA's BILLIE AI Could Change The Face of Customer Experience
Byron Fernandez, Executive Vice President & Group Chief Information Officer , TDCX |
|
| 06-Mar-23 |
Open For Business (10:00 AM) |
Using Tech to Recommend the Best Handymen & Service Experts
Lua Jes Min, CEO, Recommend.my |
|
| 06-Oct-22 |
Tech Talk (11:00 AM) |
Digital and Personalised Customer Service
Guray Ozturk, Business Development Director, Infobip |
|
| 03-Aug-22 |
The 6AM Stretch (6:00 AM) |
When Is It Okay To Be Mad At Your Waiter?
|
|
| 28-Jul-22 |
Evening Edition (7:00 PM) |
Hello, May I Speak To A Human?!
Premkumar Chandrashegaran, Head of Data Science, Omnilytics |
|
| 24-Jun-22 |
Evening Edition (5:35 PM) |
Today On Twitter: The Customer Is (Not) Always Right
|
|
| 18-Feb-22 |
Enterprise Explores (12:00 PM) |
Humanising Your Customer Service Bots
Anirudh Shenoy, Senior Product Manager, Yellow.ai |
|
| 25-Feb-21 |
Tech Talk (11:00 AM) |
Talkative AI
Rajesh Ganesan, ManageEngine |
|
| 15-Dec-20 |
Open For Business (10:00 AM) |
The Human Voice in an AI Future
Ravi Saraogi, Uniphore |
|
| 12-Oct-20 |
Enterprise Explores (12:45 PM) |
Audio Is Not Dead, Yet.
|
|
| 18-Aug-20 |
Resource Centre (11:00 AM) |
The Next Normal: Cloud Communications
CS Gill, Infobip Malaysia |
|
| 05-Jul-19 |
Enterprise Explores (12:00 PM) |
Embracing Technology For Better Customer Experiences
Scott Rigby, Adobe |
|
| 20-Mar-19 |
HerVantage (11:00 AM) |
Hospitality Asia Platinum Awards
Jenn Ong |
|
Best of Enterprise
(REPEAT) Fong Wai Hong, Chieftain & Co-Founder of StoreHub, joins BFM’s P&L for Part 2 of our series on "The New Math of Business Building, Powered by AI."
Just For Kicks
(REPEAT) It's a baptism of fire for new Manchester United interim manager Michael Carrick as his side welcome Man City at Old Trafford. We preview this match, and other fixtures on Matchweek 22 of the EPL.
A Bit of Culture
(REPEAT) Kam, Dhanya and Kar Jin return to talk about the simulation hypothesis, performative reading and whether people are still going to the cinemas.
Ringgit & Sense
(REPEAT) Kevin Neoh, licensed financial planner at VKA Wealth Planners, discusses on sticking to personal finance resolutions in the new year.
The Property Show
(REPEAT) Dr. Suraya Ismail of Khazanah Research Institute discusses homeownership and housing affordability in Malaysia.
Best of The Bigger Picture
(REPEAT) We speak to Vijay Prashad, he director of the Tricontinental Institute For Social Research, to hear his thoughts on Venezuela, Iran and American Imperialism
Best of Evening Edition
(REPEAT) We unpack the idea of sleep with psychologist Julian Lim and find out how we can achieve a good night’s sleep amidst hectic lifestyles.
BBC World Service
Roland Pease talks to Andy Rivkin, planetary astronomer at the Johns Hopkins University Applied Physics Laboratory, about planetary defence from asteroids
