| Date | Programmes | Podcast Title | |
|---|---|---|---|
| 06-Mar-25 |
Talkback (6:00 PM) |
Scanxiety over QR Menus
|
|
| 13-Dec-24 |
Enterprise Explores (12:00 PM) |
Transforming Travel with AI: The Future is Here
Whitnee Hawthorne, Global Head of Travel & Hospitality, Snowflake |
|
| 18-Jan-24 |
Evening Edition (5:30 PM) |
Trending Today: Rate Our Govt's Customer Service
|
|
| 10-Jul-23 |
Enterprise Explores (12:00 PM) |
AI Assembled: How IKEA's BILLIE AI Could Change The Face of Customer Experience
Byron Fernandez, Executive Vice President & Group Chief Information Officer , TDCX |
|
| 06-Mar-23 |
Open For Business (10:00 AM) |
Using Tech to Recommend the Best Handymen & Service Experts
Lua Jes Min, CEO, Recommend.my |
|
| 06-Oct-22 |
Tech Talk (11:00 AM) |
Digital and Personalised Customer Service
Guray Ozturk, Business Development Director, Infobip |
|
| 03-Aug-22 |
The 6AM Stretch (6:00 AM) |
When Is It Okay To Be Mad At Your Waiter?
|
|
| 28-Jul-22 |
Evening Edition (7:00 PM) |
Hello, May I Speak To A Human?!
Premkumar Chandrashegaran, Head of Data Science, Omnilytics |
|
| 24-Jun-22 |
Evening Edition (5:35 PM) |
Today On Twitter: The Customer Is (Not) Always Right
|
|
| 18-Feb-22 |
Enterprise Explores (12:00 PM) |
Humanising Your Customer Service Bots
Anirudh Shenoy, Senior Product Manager, Yellow.ai |
|
| 25-Feb-21 |
Tech Talk (11:00 AM) |
Talkative AI
Rajesh Ganesan, ManageEngine |
|
| 15-Dec-20 |
Open For Business (10:00 AM) |
The Human Voice in an AI Future
Ravi Saraogi, Uniphore |
|
| 12-Oct-20 |
Enterprise Explores (12:45 PM) |
Audio Is Not Dead, Yet.
|
|
| 18-Aug-20 |
Resource Centre (11:00 AM) |
The Next Normal: Cloud Communications
CS Gill, Infobip Malaysia |
|
| 05-Jul-19 |
Enterprise Explores (12:00 PM) |
Embracing Technology For Better Customer Experiences
Scott Rigby, Adobe |
|
| 20-Mar-19 |
HerVantage (11:00 AM) |
Hospitality Asia Platinum Awards
Jenn Ong |
|
Best of Enterprise
(REPEAT) Matthew Hardman, Chief Technology Officer for Asia Pacific at Hitachi Vantara, talks about the importance of building smarter, stronger data systems, and how they’re key to making AI actually work in the real world.
Popcorn Culture
(REPEAT) The Popcorn Culture team reviews A Minecraft Movie and talks about video game adaptations!
Cruise Control
(REPEAT) Are traditional used car dealers making a comeback? Daniel Fernandez from dsf.my thinks so! Tune in to find out.
Matt-Splained
(REPEAT) How secure are your messaging apps? Richard Bradbury and Matt Armitage try to untangle the knot of modern apps and the legacy media they’re built on to sort the leaky vessels from the tight ships.
Earth Matters
(REPEAT) Sabah has introduced its first-ever 10-year Bornean Sun Bear Action Plan (2025–2034) to tackle the pressing threats facing the species. Dr. Wong Siew Te, a wildlife biologist, tropical forest ecologist, and the CEO and Founder of the Bornean Sun Bear Conservation Centre (BSBCC) unpacks the plan.
Bar None
(REPEAT) Jazeman Jaafar joins Bar None to talk about his latest victory and the appeal of endurance racing.
BBC World Service
BFM presents the BBC World Service, which provides in-depth coverage of issues from around the world.
